
​ACCESSIBILITY STATEMENT
This statement was last updated on 22.02.26.
We at Jorge's Restaurant are working to make our site Jorge's Restaurant, 2-3 Orford Yard, Norwich Norfolk, NR3 3LB accessible to people with disabilities.
What web accessibility is
An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.
Accessibility adjustments on this site
We have adapted this site in accordance with WCAG [2.0 / 2.1 / 2.2 - select relevant option] guidelines, and have made the site accessible to the level of [A / AA / AAA - select relevant option]. This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. As part of this effort, we have also [remove irrelevant information]:
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Used the Accessibility Wizard to find and fix potential accessibility issues
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Set the language of the site
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Set the content order of the site’s pages
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Defined clear heading structures on all of the site’s pages
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Added alternative text to images
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Implemented color combinations that meet the required color contrast
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Reduced the use of motion on the site
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Ensured all videos, audio, and files on the site are accessible
Declaration of partial compliance with the standard due to third-party content
The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong to YouTube, we use third party widgets such as Mailerlite Email forms and a 3rd party booking site sugar vine. which may affect user experience. We therefore declare partial compliance with the standard for these pages.
Accessibility arrangements at Jorge's Restaurant
Location: As we're located in the city centre, Jorge's doesn't have its own parking. However, there are plenty of car parks within a 2 to 5 minute walk of the restaurant. Taxis and Uber can pull up to the private courtyard entrance, dropping you around 5m from the restaurant entrance. (It is not possible to drop off by car accept taxi's)
Closest Carpark options:
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St Stephen's Car Park (closest, with more spaces available)
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Castle Quarter Car Park 1 & 2 (Car Park 1 has more spaces)
All other city centre car parks are within a 10-minute walk or less from Jorge's.
Planning a night out? If you're staying for drinks after dinner, check car park closing times – some close at midnight, whilst St Andrew's and Rose Lane car parks are open 24 hours.
Public Transport: Jorge's is conveniently located in Norwich city centre, making it easily accessible by public transport.
By bus: Norwich Bus Station is just a 3 minute walk from Jorge's. Many bus routes also stop on Red Lion Street right in front of the restaurant, making it incredibly easy to reach us. Most routes stop at Castle Meadow or St Stephen's Street, both within a 3 minute walk of the restaurant.
By train: Norwich Railway Station is approximately a 10-15 minute walk from Jorge's, or you can catch a quick bus from the station into the city centre.
Need help planning your journey? Visit First Bus Norwich for bus routes and timetables, or check National Rail for train times.
Wheelchair accessibility: We want all our guests to feel welcome at Jorge's. Having close family members who have been wheelchair-bound, we wish we could do more, but our limited size and historic building present some constraints.
Entrance: The courtyard is flat with a very low kerb step into the restaurant, which wheelchairs can navigate.
Ground floor: Wheelchairs can access the lower floor of our dining room comfortably.
Upper level & toilets: There is a small step up to the second level where the toilet is located. As Jorge's is housed in a historic building, we unfortunately don't have the turning circle or space for wheelchairs to manoeuvre into the bathroom.
Mobility scooters: Due to space constraints, we're unable to accommodate mobility scooters inside the restaurant or store them safely whilst you dine. If needed, they would need to be stored outside in the courtyard at your own risk.
We do have disabled guests dining with us regularly, but we appreciate that our space won't be accessible for everyone depending on their individual needs.
We recommend a visit first: To ensure the space works for you, we strongly recommend that you or a member of your party visit us for a quick look around before booking. Our team will be happy to show you the layout and answer any questions.
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Guide Dogs: Due to our restaurant's small size, we do not allow dogs or pets, except for guide and service dogs. Not all tables have space suitable for dogs, so if you are bringing a guide or service dog, please let us know in advance. This allows us to ensure a safe and comfortable space for your dog and to maintain a clear pathway through the restaurant. Failure to notify us in advance may result in disappointment or you may have to wait for a suitable table. We also ask that dogs remain well-behaved and quiet during your visit.
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Hearing impaired guests: We welcome guests who are hearing impaired. We’re a small restaurant with 8 tables in one compact space, so all tables have a similar noise level - while it’s often fairly quiet, some evenings can be livelier with conversation and laughter and we also play background music. We do not have a hearing loop
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Questions? Please call us on 0790 413 3644 or 01603 764 441
Requests, issues, and suggestions
If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:
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Jorge Santos